- 1 Month trial
- Premium forum access
- Email support
- Minor bug fixes and updates
- Joomla upgrade
- Template & extension update
- Backup and restore service
- Installation service
- 1 Month trial
- Premium forum access
- Weekend support
- Bug fixes and updates
- Minor customization
- Minor feature
- Joomla upgrade
- Template & extension update
- SEO recommendations
- Performance optimization
- Performance optimization
Can I upgrade or downgrade my plan anytime?
Yes, you can upgrade or downgrade your plan at any time based on your needs. Simply contact our support team, and we’ll assist you with the process to ensure a smooth transition.
How does renewals work?
Renewals are seamless with our auto-recurring payment system, ensuring uninterrupted support for your Joomla website. You can update or cancel your renewal preferences at any time.
How does the 1-month free trial work?
The 1-month free trial allows you to experience the benefits of our Basic or Pro plans without any commitment. During the trial period, you’ll have access to all the features and services of the selected plan. At the end of the trial, you can choose to continue with the plan or cancel without any charges.
Can I get a refund if I'm not satisfied?
Yes, we offer a 7-day refund policy. If you're not satisfied with our support plan within the first 7 days, you can request a full refund. Simply contact our support team, and we'll process your request promptly.