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SUPPORT PLANS
Support Plans for Every Joomla User
Basic
Personal Website Needing Maintenance
19$/mo
  • 1 Month trial
  • Premium forum access
  • Email support
  • Minor bug fixes and updates
  • Joomla upgrade
  • Template & extension update
  • Backup and restore service
  • Installation service
Dev
Developers Managing Client Websites
29$/mo
  • 1 Month trial
  • Premium forum access
  • Weekend support
  • Bug fixes and updates
  • Minor customization
  • Minor feature
  • Joomla upgrade
  • Template & extension update
  • SEO recommendations
  • Performance optimization
  • Performance optimization
Frequently asked questions
Your Questions, Answered with Care
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Can I upgrade or downgrade my plan anytime?

Yes, you can upgrade or downgrade your plan at any time based on your needs. Simply contact our support team, and we’ll assist you with the process to ensure a smooth transition.

How does renewals work?

Renewals are seamless with our auto-recurring payment system, ensuring uninterrupted support for your Joomla website. You can update or cancel your renewal preferences at any time.

How does the 1-month free trial work?

The 1-month free trial allows you to experience the benefits of our Basic or Pro plans without any commitment. During the trial period, you’ll have access to all the features and services of the selected plan. At the end of the trial, you can choose to continue with the plan or cancel without any charges.

Can I get a refund if I'm not satisfied?

Yes, we offer a 7-day refund policy. If you're not satisfied with our support plan within the first 7 days, you can request a full refund. Simply contact our support team, and we'll process your request promptly.

What Our Clients Say
Hear from Our Satisfied Clients
John Brett Creator, Curator of HikingAmerica.com
Every time we work with thepixel.dev, it’s a fantastic experience. They’re attentive, creative, and professional, and they really take the time to understand our needs. They’ve brought our vision to life with every project.
Brent Williams Chief Insider at Multifamily Insiders
I’ve worked with thepixel team on multiple projects over the past several years, and have always enjoyed working with the team. They do a good job of walking through each new project to fully understand the scope, and then is responsive throughout.
Abdullahi Busuri Managing Director AdminPlans
I've been a loyal client of thepixel for 3+ years, relying on their expertise in website development, upgrades, cloud servers, and more. They consistently provide exceptional support and deliver outstanding results.
Saurav Wadhwa Managing Director of IBBZ Accounting
Thepixel provides exceptional super easy services for website development and customisation to existing websites. They are always good to provide prompt response.
John Barson Publisher of Total Health Magazine
They took our Magazine site to new level we needed with outstanding UI and UX. The team is endlessly helpful, flexible and always quick to respond. The website developments servers are really the BEST!
Daniel Quirouette CEO & Founder of MyPower Network Inc
An excellent, cost-effective option for our organization, they are always our first choice to help us develop our online business. They are super responsible and got the job done within budget & timelines. They provide ongoing support and exceptional work.
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