Versions
Joomla, PHP and database versions and their support dates.
- Joomla + PHP end of life
- database version
- update path
Care · Maintenance & support
Excellent
Updates, backups and fixes – handled, and reported every month
We keep your site updated, secure, backed up and fast – updates tested on staging before they reach the live site – and fix issues when they happen. We start with a health check, then agree a monthly plan that fits your site.
Excellentupdates staging firstbackups off-site · restore testedmonitoring uptime + errorsreply < 12 hours
example.orgMonthly report · October 2026Example
Uptime99.98%1 alert · 4 min
Updates8staging → live
Backups30/30restore tested
Uptime, last 30 days1 incident
Joomla 5.4.2 → 5.4.3, tested on stagingLive
7 extensions updated · 1 held for a vendor fixHeld
Hosting outage 4 min, host notifiedClosed
Contact form emails fixed (SPF)Done
Every month Maintenance plan
- Updates on stagingCore, template, extensionsWeek 1
- Live updatesHeld if anything breaksWeek 2
- HealthSecurity, files, speed checkWeek 3
- Monthly reportWhat was done, what to plan nextWeek 4 · to you
Every day backups, off-siteAll the time uptime + error monitoringSecurity releases as soon as they are outAny day fixes and small changes
When something breaks
What happens after an alert
Alert
Uptime, the error log or a message from you.
Look
Within 12 hours on business days; outages first.
Fix or restore
Fix on staging, or restore a tested backup.
Root cause
Why it happened, so it doesn't again.
Report
In the ticket and the monthly report.
The health check
Where every plan starts
Before we quote a plan, we check the site – so we know what we are taking on.
Extensions
What is installed, what is abandoned, what is risky.
- vendor support
- known vulnerabilities
- unused extensions
Security
The settings attackers look for first.
- admin accounts + 2FA
- global config
- file permissions
Backups
Whether a backup exists – and whether it restores.
- schedule + storage
- off-site copy
- test restore
Monitoring
What happens when something breaks at night.
- uptime checks
- PHP error log
- cron / scheduled tasks
Speed
A baseline, so slowdowns get noticed.
- Core Web Vitals
- page weight
- caching
How it runs
From health check to monthly routine
Agencies can put their client sites on one plan, under their own name.
Health check
Versions, extensions, security, backups and monitoring.
You getHealth check reportFix list
What needs fixing first, with effort for each item.
You getPrioritised listPlan
Monthly plan agreed for your site.
You getPlan + fixed monthly priceMonthly updates
Updates on staging, checked, then live.
You getUpdate logMonitoring & fixes
Alerts handled, small fixes done.
You getTickets with answersReport
What was done, what is coming, what to plan.
You getMonthly report
For developers
Routine work, scripted
Joomla's console does a lot of the routine – checking updates, listing extensions, running scheduled tasks, taking the site offline for a deploy. We script it, so nothing depends on someone remembering.
- Update checks from the CLI
- Scheduled tasks run by cron, not by visitors
- Site offline only for the minutes a deploy takes
- Every run logged
$ php cli/joomla.php core:check-updates $ php cli/joomla.php update:extensions:check $ php cli/joomla.php extension:list --type=plugin # deploy window php cli/joomla.php site:down php cli/joomla.php core:update php cli/joomla.php cache:clean php cli/joomla.php site:up # crontab: scheduled tasks every 5 minutes */5 * * * * php /var/www/site/cli/joomla.php scheduler:run --all
Joomla 5 console commands from a maintenance run.
Included
What a plan includes
Plans are agreed per site after the health check, so you only pay for what your site needs.
| Area | What we do | How |
|---|---|---|
| Updates | Joomla core, template and extension updates | Staging first, then live; major upgrades planned separately. |
| Security | Hardening, malware checks, clean-up | 2FA, configuration review, file checks; clean-up and root cause if hacked. |
| Backups | Automated backups with restore on demand | Off-site copies, restore tested on staging. |
| Monitoring | Uptime, errors and scheduled tasks | Alerts to us, handled within 12 hours on business days; bugs fixed in 1–2 days. |
| Fixes & small changes | Bug fixes and minor customizations | By the developers who know your site. |
| Reports | What was done each month | Updates, backups, incidents and what to plan next. |
Real projects
All projectsJoomla sites we worked on
Reel Reviews · film review site
Redesigned on JA Moviemax and upgraded to Joomla 6
The hard partFrom Joomla 4 to 6.1 with 8+ legacy extensions removed, a cleaned-up site and a hardened admin with 2FA.
Joomla 4 → 6.1JA Moviemaxsecurity2FA
Read the case study →
NorCal CarciNET · cancer nonprofit
CiviCRM running on Joomla 6 without core hacks
The hard partCiviCRM only ships for Joomla 5. Compatibility built as extensions and hooks, proven through a CiviCRM update.
Joomla 6CiviCRMDPCalendarcron
Read the case study →
WARMTH · medical association
CiviCRM membership site upgraded to Joomla 6
The hard partMembership applications and donations are CiviCRM contribution pages – each one tested after the upgrade.
Joomla 6CiviCRMpaymentsmailing lists
Read the case study →
Who we work with
Agencies, in-house teams and site owners
Much of our work comes from other developers: agencies with client sites on Joomla, and teams who know their site but want senior Joomla hands for the hard part.
Agencies
We work under your name, in your repository and your ticket system.
- White-label, NDA on request
- One quote per site, or for a batch of client sites
- Your client talks to you – we stay in the background
Developers
Hand us only the hard part and keep the rest.
- One extension, one integration, or a review of your code
- Commits and pull requests you approve
Site owners
One team for the whole job, explained without jargon.
- A fixed quote before work starts
- Maintenance after launch if you want it
What clients say
Clients on our support
Saurav WadhwaManaging Director of IBBZ Accounting
★★★★★
“We use their services for our companies websites maintenance, development and updates … for last 5 years.”Maintenance · 5 years
The site is always in the safest hands
Tamás HetényiManaging director of Heto Social Network
★★★★★
“Excellent support, quick solutions from the idea to the realization in many different fields.”Updates · improvements · maintenance
Brent WilliamsChief Insider at Multifamily Insiders
★★★★★
“They do a good job of walking through each new project to fully understand the scope, and then are responsive throughout.”Several projects, several years
A loyal client of thepixel for 3+ years
Abdullahi BusuriManaging Director, AdminPlans
★★★★★
“They consistently provide exceptional support and deliver outstanding results.”Development · upgrades · servers
John BrettCreator, Curator of HikingAmerica.com
★★★★★
“They’re attentive, creative, and professional, and they really take the time to understand our needs.”Joomla site · several projects
User-friendly but also incredibly fast
Volker AlsenOwner and CEO of Posada Nena
★★★★★
“They built a stunning website and an efficient travel booking platform for Posada Nena.”Website + booking platform
How much does a plan cost?
It depends on the site – extensions, traffic and how much changes. After the health check we agree a fixed monthly plan for your site.
How fast do you respond?
We reply in under 12 hours on business days and fix bugs within 1–2 days. For anything urgent, message us on Telegram or Discord; outages are handled first.
Our site was built by someone else. Is that a problem?
No. The health check tells us what we are taking on, and we fix the risky parts first.
Do you update extensions automatically?
No. Updates are tested on staging first; anything that breaks waits until it is fixed.
Our site was hacked. Can you help?
Yes. We clean it, close the way in, restore what was lost and harden the site so it doesn't happen again.
Get a quoteExcellent
Tell us about your site. We reply in under 12 hours
“Excellent support, quick solutions from the idea to the realization in many different fields.”
Tamás Hetényi · Updates · improvements · maintenance
- 01Send the site URL and what worries you most.
- 02We run the health check and suggest a plan.
- 03You decide. Nothing starts before you agree to the plan.