Help center/Account & billing How do I download my templates and extensions? Account & billing Updated 17 Oct 2026 Log in and open Account → Downloads. Every version stays available. Was this answer helpful? Yes No What was missing? Send Thanks for your feedback. Related questions in Account & billing How do refunds work?Ask within 14 days of your first payment and we refund it in full. Renewals and Launch work have their own rules on the Refund Policy page.Which payment methods do you accept?PayPal, and cards through PayPal. Need another way to pay? Contact us.Where do I find my invoices?Account → Subscriptions → Payments: open any invoice to print or save it.How do I turn off auto-renew?In PayPal: Settings → Payments → Manage automatic payments → ThePixel → Cancel. Your plan stays active until its end date.What’s the difference between Free, Pro and Pro + Launch?Free gives you the free products. Pro gives you every template and extension with updates and support. Pro + Launch is Pro plus we set up your site.
